1. Embracing Smart Service with ToastIQ
ToastIQ is Toast’s latest AI-driven intelligence engine, fully embedded within the POS ecosystem. It’s designed to supercharge service staff by delivering timely prompts, personalized guest info, and automated workflows directly on Toast terminals and handhelds.
2. Digital Chits: No More Paper, All the Insight
Digital chits automatically pull guest information—like special occasions, dietary requests, and reservation history—from Toast Tables and Guestbook, and show it at the point of service. That empowers your team to provide tailored hospitality without scrambling for sticky notes.
3. Menu Upsells Built for Front-of-House
ToastIQ surfaces automated pairing suggestions—such as appetizer sides or drink upgrades—at checkout on handhelds and terminals. Customizable and backed by performance analytics, this upsell tool helps staff effortlessly increase check sizes.
4. Shift at a Glance: Real-Time Shift Communication
Managers can now send status updates—like low-stock alerts or menu changes—directly to devices used by staff. Shift at a Glance ensures that information is consistent, timely, and accessible to everyone who clocks in.
5. Why AI‑Assisted Service Matters
By equipping staff with insights at the point of care—when it’s most impactful—ToastIQ personalizes the guest experience, fosters team confidence, and reduces missteps. Technology transforms from being just a tool into an active service partner.
6. Efficiency + Personalized Service = More Profit
According to early beta users, upsell features alone can boost revenue by 6% per ticket—without adding extra steps or training. Combined with shift communication and guest detail visibility, ToastIQ delivers measurable efficiency gains and enhanced guest satisfaction.
7. Easy to Deploy, Simple to Measure
ToastIQ’s service-focused features are native to the POS system and hardware your team already knows. And each prompt—from upsells to shift notes—is tracked automatically, letting you review performance and fine-tune workflows via intuitive dashboards.
8. Built for Growth and Hospitality
ToastIQ isn’t just a feature—it’s the foundation of a smarter service culture that evolves with your restaurant. As the engine ingests data across hundreds of thousands of locations, it becomes more intelligent, helping your team deliver tailored service at scale.
9. Ready to Upgrade Your Service?
Maximize staff impact with smarter prompts, better communication, and guest recognition. Fill out the contact form today to explore ToastIQ for Service—built into the POS and designed for hospitality, not just automation.
ToastIQ for Service blends personalized hospitality, efficient communication, and revenue optimization into one unified system. It elevates every role—from servers to managers—making smarter service effortless. Ready to turn your POS into a hospitality powerhouse?
