Running a counter service restaurant can be a whirlwind of activity, especially during peak hours. Whether you manage a bustling bagel shop, a cozy coffee corner, or a popular bakery, the last thing you want is to lose time manually counting items on each order. Luckily, Toast POS has introduced a game-changing feature to simplify your workflow: the Total Item Quantity count on the Quick Order screen.
What is the Total Item Quantity Count?
The Total Item Quantity count is a newly added feature at the bottom of your Quick Order screen that displays the total number of items in a guest’s order. This update eliminates the need for manual counting, allowing your staff to process orders faster and with greater accuracy.
Benefits of the Total Item Quantity Count
- Time-Saving: The feature automates item counting, freeing up time for your staff to focus on preparing orders and serving customers. This is especially beneficial during rush hours when every second counts.
- Accuracy: Ensuring order accuracy is crucial in maintaining customer satisfaction. The Total Item Quantity count reduces the likelihood of errors, ensuring that customers receive exactly what they ordered.
- Efficiency: By having a clear view of the total item count, staff can quickly verify orders, reducing the risk of under or over-serving. This efficiency can lead to faster turnaround times and a smoother operation.
Who Can Benefit?
This feature is particularly useful for establishments where customers often order multiples of specific items:
- Bagel Shops: When customers order a dozen bagels with various toppings, the total item count helps ensure that the correct quantity is prepared.
- Coffee Shops: During the morning rush, quickly verifying the number of drinks in an order can prevent mistakes and speed up service.
- Bakeries: For large orders of pastries or bread, the total item count aids in quick and accurate packaging.
How to Use the Total Item Quantity Count
Using the Total Item Quantity count is simple. Once an order is entered into the Quick Order screen, the total count will automatically display at the bottom. Staff can quickly glance at this number to verify the total items before completing the order. This streamlined process ensures that all orders are processed accurately and efficiently.
Enhance Your Customer Experience
Implementing the Total Item Quantity count feature not only improves your operational efficiency but also enhances the overall customer experience. With faster service and accurate orders, your guests will leave satisfied and are more likely to return. In the competitive world of counter service restaurants, these small improvements can make a big difference.
Upgrade your Toast POS system today to take advantage of the Total Item Quantity count and see the positive impact on your service quality and customer satisfaction.
