Introducing Credit Card Surcharging with Toast POS: A Game-Changer for Revenue Retention

Unlock new ways to offset credit card processing fees with Toast POS's Credit Card Surcharging feature. Now fully available to eligible customers, find out how this tool can help save you money and enhance revenue retention.

In an industry where every penny counts, Toast POS is excited to announce a new feature that empowers restaurateurs to better manage their finances: Credit Card Surcharging. This feature is now fully available to all eligible customers, designed to help offset credit card processing fees and retain more revenue. Here’s how it works and what it means for your business.

Understanding Credit Card Surcharging

Credit Card Surcharging allows restaurants to add a small extra fee to transactions when guests choose to pay with a credit card. This practice is becoming increasingly common as businesses look for ways to handle the high costs associated with credit card processing. By implementing this feature, restaurants can reduce the financial burden of these fees, potentially saving thousands of dollars annually.

Compliant and Automatic

Toast ensures that the implementation of Credit Card Surcharging is both automatic and compliant with all applicable regulations. This means you don’t have to worry about the complexities of surcharging laws, as Toast handles the details. The system automatically adds the surcharge to the bill when a credit card is used, while ensuring compliance with local and national regulations.

Limitations and Eligibility

While this feature brings many benefits, there are important limitations to note:

  • Credit Cards Only: The surcharge can only be applied to credit card payments. Debit cards, prepaid cards, and cash payments are exempt from this fee.
  • Limited Availability: Currently, the surcharging feature is available for POS and Handheld devices only. Digital channels such as Online Ordering (OO), Tabletop Ordering (TTO), and Kiosks will incorporate this feature later in the year.
  • Regional Restrictions: Not all states or countries permit credit card surcharging. For example, due to recent regulations, New York-based customers cannot currently implement this feature. Toast provides clear, easy-to-understand screens and information for those ineligible to use the service, guiding them on compliance issues.

Getting Started

To enable Credit Card Surcharging, eligible Toast users should consult their Toast account settings where they can activate this feature. It’s important to communicate clearly with your customers about the introduction of surcharges, ensuring transparency and maintaining trust.

The Bottom Line

By integrating Credit Card Surcharging, Toast continues to demonstrate its commitment to providing restaurant owners with tools that enhance their financial operations and customer service. As always, Toast is dedicated to helping your restaurant succeed in a competitive marketplace by leveraging technology to boost efficiency and profitability.

Visit to learn more and fill out a contact form today.

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